Availability Heuristic: A general principle used in reasoning under conditions of uncertainty; based on dependence on one's personal experiences.
Cognitive Dissonance: The theory that tension is created between what we think and what we do, and that the discontent created motivates groups or individuals to reduce that tension in whatever way necessary.
Cognitive Illusion: An error in judgement caused by a systematic way of thinking.
Group Think: The tendency of a decision-making group to filter out undesirable input in order to reach a consensus, especially if it is in accordance with the leader's viewpoint.
Mind Guarding: The tendency for members of a group to protect the leader or other decision-makers from input that might influence the leaders to change their minds or raise questions, therefore disrupting the harmony of the organization.